The Era of the Digital Dad

June 17th, 2010

This month, Yahoo! honors National Internet Safety Month! Yahoo! is a longtime industry leader in creating an Internet experience that is suitable for children, and for the past 10+ years, I’ve focused on providing parents with advice to educate them on how to protect their children’s online image and to keep them safe as they learn to navigate all the web has to offer.  We are focusing on our celebration of Internet Safety month by sharing the results of a survey we commissioned that looked at how parents monitor children’s online behavior and how adults take control of their own digital reputation – the content and information that people post on the web over time including online profiles, comments and blogs.  As a result, we are excited to be giving parents a B+ for taking action to protect children online, with a special shout-out to dads.

With Father’s Day approaching this weekend, I want to especially acknowledge the Digital Dads and their efforts to promote online safety for their kids.  With the rising popularity of mommy bloggers, there may be an impression that overseeing the family digital domain is solely women’s work… but that’s not the case and dads should be recognized for their efforts! While moms certainly can’t be accused of slacking, today’s dads are taking more action than moms when it comes to promoting online safety.  The survey unveiled that 71% of dads (compared to 63% of moms) say they are taking at least one action to help manage their children’s online behavior, including having conversations about respecting the privacy of others and regularly checking their children’s privacy settings.

Today’s digital dads are spending more time with their children. The survey also found that dads are devoting time to help children and teens navigate the Web and other social networking technology.  We learned from the survey that more dads than moms use filters to limit where their kids go online, and more dads monitor the time children send text messages. Dads are also more inclined to check to see what personal information can be easily found about their children by searching their names online; with 53% of dads plugging their children’s names into a search engine at least 2-3 times per year (compared to 38% of moms).

Parents are taking action and so you may be wondering, “Why a ‘B+’ and not another grade?”  The answer is simple: we are praising parents for taking an active role in creating a safer environment, but there is room for improvement.   The survey found that parents are proactive in creating online safety initiatives and are taking steps to keep their children safer online, but we want to encourage parents to more actively find the answers and resources available to help keep their kids safer.

For example, the survey unveiled that 70% of parents talk to their children about online safety at least 2-3 times a year and 74% of parents are connected to their children’s profiles on social networking sites.

Overall, I am encouraged to continue to see that parents (dads and moms!) are taking action in their kids’ online activity.  And let’s keep this top-of-mind during National Internet Safety Month and beyond…

For more up-to-date online safety tips and resources for children, parents and educators, head over to Yahoo! Safely where you will find blogs on current issues from national experts,  videos and articles on everything from setting up a good password to how to handle cyberbullying.

-Catherine Teitelbaum
Yahoo!’s Director of Child Safety and Product Policy

What it is – Your Privacy, Your Controls, Your Yahoo! Updates

June 2nd, 2010

With so much concern over privacy around the globe, Yahoo! wants to be even more diligent about how we make changes to our services and how we innovate. We know that our business depends almost entirely on the trust of our users. Our users are our most important resource and we work hard every day to ensure that they have the best, most enjoyable and most personally relevant online experience.

Past experience tells us that users value the relevant content we provide, including relevant social content. For nearly two years, users have been sharing their Yahoo! social actions via Yahoo! Updates through Yahoo! Messenger and Connections (mutually acknowledged friendships on Yahoo!). Over the coming weeks, we will add a feature that also allows you to aggregate Updates from your Contacts in Yahoo! Mail viewable on the “What’s New” tab.

But let’s be clear – contact lists from Yahoo! Mail and friends lists from Yahoo! Messenger are private. We don’t ever share that information without a user’s explicit consent. And, private communications are not part of the Yahoo! Updates stream. Yahoo! Updates consist of things you do that are already publicly available or that you’ve published online for everyone to see. These include things like comments on message boards, songs you’ve rated, movies you’ve reviewed, articles you’ve Buzzed, photos you’ve uploaded in Flickr, questions you’ve asked or answered on Yahoo! Answers and other similar activities.

To find out more about these new features, please visit our corporate blog and FAQs on Yahoo! Update settings.

And, as always, we look forward to your feedback.

anne
toth
vice president, global policy & head of privacy

Anne, are you sure you don’t live in DC?

May 13th, 2010

Yahoo!'s Anne Toth speaks at Dept of Commerce event on privacy.Yahoo!’s valiant privacy spokesperson, Anne Toth, has been seen quite frequently in our nation’s capitol. Here she is highlighting Yahoo!’s privacy innovations and discussing the ways that U.S. industry has responded to consumer privacy concerns by increasing transparency and user choice on profiling and advertising practices. Topics included at the Department of Commerce event included user reactions to these changes and future information management practices. The full panel with links to Anne’s comments can be found here.

Escape from Bulgaria

April 27th, 2010

The CloudIt was always going to be risky to go to Sofia, Bulgaria for a meeting of Europe’s advertising self-regulatory organizations (SROs) as an unspellable Icelandic volcano was spewing ash over northern Europe. But Yahoo!’s International Privacy Director, Justin Weiss, our Policy Director for International Ad Policy, Deepti Rohatgi, and I took the gamble and found it well worth taking.

The SROs were gathered in Sofia to share their experiences of their recent work on digital advertising, including online ads and email. For some, which have historically worked on traditional media, such as print, public display, television, and radio, this is a fairly new area of activity, but there is clearly a great deal of expertise already, even in countries where advertising self-regulation is very new. Most impressive of all was the way in which they are able to share best practice and compare experiences on a continental scale, across myriad cultures and languages.

We were invited to introduce them to something even newer: online behavioural advertising (OBA). Justin’s explained the concept and the basics of the technology and the business model, pointing out that OBA produces ads that are less annoying to consumers and of greater economic value to advertisers. We spent a good amount of time talking about the privacy implications of OBA and what this meant for self-regulation, before Justin took them through the OBA self-regulatory efforts that are underway in the U.S..

For many, privacy is an aspect of advertising that they had rarely dealt with before. And certainly enforcement of self-regulatory commitments on OBA will entail some types of work that SROs have not traditionally done (e.g. audits of web companies’ IT processes and systems). So the topic was new and exciting to the SROs, who will be key partners in the development of credible OBA self-regulation in Europe.

Oh, and we all made it back home to Washington, San Francisco, and Brussels, respectively. Eventually. But there are worse places to be stuck than one of Europe’s capital cities!

chris
sherwood
director, public policy

Brussels

Spring Cleaning for your “online life”

April 13th, 2010

One thing on the top of many people’s to-do list this month is Spring Cleaning – the yearly ritual to set-aside time for heavy-duty cleaning and organizing of your home. While you are obsessing about purging your stuffed closet and organizing an overwrought garage, don’t forget that your house is not the only thing that needs an annual cleaning. The team at Yahoo! is committed to helping create a safer online experience, so we are encouraging you to add sprucing up your digital “house” to your list for Spring Cleaning activities.

A basic online safety foundation can be created by following these “spring cleaning” tips:

Keep your family safer online

  • Create a family pledge for online safety – Clearly state what should and shouldn’t be done online. Involve your family in the creation of the pledge. With this awareness and preparation, you can minimize any online risks.
  • Choose a safer online ID for your child – To use many sites, you must first register and it’s important to create a safe online ID. Remember that this ID is how the online community will see your child and you should choose a name that doesn’t reveal too much about them.
  • Use parental control software – Familiarize yourself with parental control software and any control features of your online service or ISP. There are programs that allow you to filter specific sites, a group of sites, or sites with inappropriate keywords in them. However, keep in mind that this software is not a substitute for true parental supervision.
  • Protect personal information – One of the most important things around online safety is safeguarding your identity by not posting personal information online. Personal details such as last name, address, phones numbers, photos, etc. can be used to identify you in real life. Learn more about privacy policies here.

Protect your PC and your Privacy

  • Update your anti-virus software – Another ‘cleaning’ task is to protect your PC by making sure your anti-virus software is up-to-date. If you don’t have anti-virus software on your computer, install it now! Most anti-virus software can automatically download updates, so check to be sure your software is downloading updates correctly.
  • Refresh your passwords - Protecting your privacy relies heavily on your password, as your password is more than just a key to your online account. Update your passwords regularly to protect your privacy and avoid someone impersonating you online. For example, if your password falls into the wrong hands, someone can easily sign your name to online service agreements or contracts, but merchandise with your credit card, lock you out of accounts, etc. Here are additional tips on how to protect your privacy and choose good, safe passwords.
  • Protect yourself from Phishing – It’s also important to keep your email account safe and sound from “phishing.” Here are additional tips and tricks on how to keep your email account from being phished.

Implement these good online habits into your spring cleaning to keep your computer and online identify safe. For more on ‘looking good online’ head over to Yahoo! Safely and Yahoo!’s Security Center.

Catherine Teitelbaum, Yahoo!’s Director of Child Safety and Product Policy

CLEAR – Control Links for Education & Advertising Responsibly

April 13th, 2010

You may have already noticed a new link in the footer of each page across Yahoo! properties. “About Our Ads” provides consumers with more information about the online ad ecosystem as well as information about Yahoo!’s Ad Interest Manager, which empowers consumers to control their online experience. As you know, Yahoo! strives to maintain your trust and deliver the most compelling customized online experiences.

Starting today, Yahoo! will begin deploying CLEAR Ad Notice (Control Links for Education & Advertising Responsibility) on limited ads served on Yahoo! webpages. CLEAR Ad Notice is an industry initiative cooperatively developed by publishers, advertisers, and ad networks focused on increasing consumer transparency and control of online advertising.

On some ads at Yahoo!, the CLEAR Ad Notice will appear above ads as the word “AdChoices” and the “Power-i” icon – in orange. When clicked you will be taken to the same page as the “About Our Ads” link – providing you with an opportunity to learn more about the ad you are seeing and online advertising in general. Over the next few months, Yahoo! will be increasing the number of ads that carry the CLEAR Ad Notice. While you may not see the new notice right away, expect to see more instances of the notice both on Yahoo! and across the internet over the next few months.

Vinay Goel
Sr. Manager, Ad Privacy
Yahoo!

Srinija Srinivasan Goes to Washington!

April 9th, 2010

I’m excited to be here in Washington, DC this week to begin service on the 2010 White House Commission on Presidential Scholars .

The US Presidential Scholars Program was established by Executive Order of the President in 1964 under Lyndon B. Johnson, to recognize and honor distinguished graduating high school seniors across the country. Before I even got to DC, it was already clear that meeting my fellow Commissioners and diving into the work of the Commission would be truly rewarding and affirming — I was up late the other night doing preparatory homework to get familiar with the program application process, and one of the young candidate’s applications actually moved me to tears for the sheer beauty of his writing!

So it’s sure to be uplifting to witness the breadth of talent and character represented in these outstanding students nationwide. This appointment also holds special significance to me because in 1989, I was honored to be named a Presidential Scholar from Kansas. Serving on this Commission 21 years later is a tremendous opportunity to participate full-circle in a program that gave me such a positive experience and fond memories.

In reflecting on my experience with the program in 1989, I’m particularly struck that these graduating seniors in 2010 haven’t known a world without the World Wide Web — when I was named a Scholar in 1989, we hadn’t yet known a world with it. I remember getting my first email address as a freshman at Stanford later that fall, and only being able to email the two or three high school classmates who happened to have email at college too. And it wasn’t until several years later in 1995 that I’d find myself joining Jerry Yang and David Filo as part of their initial development team of five people, in a brand new startup called Yahoo!.

I can’t imagine what these students will experience in the next 21 years, but I’m sure glad to be in their company as we co-author that future together.

-Srinija Srinivasan
Vice President, Editor in Chief

Showing off Yahoo!’s Ad Interest Manager on ABC News

March 22nd, 2010

I have been in Washington, DC this week for the last of three FTC privacy roundtable discussions on online privacy. While here, I stopped by the ABC News studio to talk about how Yahoo! is empowering consumers to control their online experience through our Ad Interest Manager. Check it out!

Anne Toth
VP & Head of Privacy

U.S., European Commission Clear Microsoft-Yahoo! Agreement

February 19th, 2010

Posted by Brad Smith
Microsoft Senior Vice President and General Counsel
and Michael Callahan
Yahoo! Executive Vice President and General Counsel

As was broadly reported this morning, both the U.S. Department of Justice and the European Commission have completed their reviews of the Microsoft-Yahoo! search agreement and cleared the transaction without restrictions.

We appreciate the thorough reviews conducted by the DOJ and the Commission and we welcome the thoughtful decisions reached by each agency.  We also commend the collaborative efforts the regulators undertook to understand the search advertising market. Likewise, we are grateful for the efforts of regulators in Australia, Brazil and Canada who previously cleared the agreement, as well as those regulators we continue to work with in Korea, Taiwan and Japan.

We believe this agreement promotes choice, value and innovation for consumers, advertisers and publishers. Today, one company dominates more than 75 percent of the search advertising market in the U.S. and more than 90 percent of the market in Europe. We’re hopeful that this agreement is a first step for a viable competitor to emerge.

As we said when we announced the deal last July, the agreement required regulatory clearance in the U.S. and Europe before it could close. Now that we’ve received those approvals, we will begin the work of implementing the agreement. And we will continue to work with regulators in other relevant jurisdictions to ensure they have the information they need to evaluate the deal before it takes effect in those specific markets.

Globe-trotting for Consumer Empowerment!

February 17th, 2010

I’m zipping around the world to spread the word on consumer empowerment, privacy and child safety. Yesterday I participated in a panel at the Mobile World Congress in Barcelona. Entitled “Consumer Empowerment via the Mobile Internet,” the panel was moderated by Ambassador David Gross and was the beginning of an entire day focused on enabling the mobile future. Other panelists included Stephen Balkam, CEO of the Family Online Safety Institute (FOSI – of which Yahoo! is a board member), Lynne Dorward the Group Chief Regulatory Officer at Zain, Matthias Kurth of BNetzA Germany, and H.E Mr. S Poghisio who is the Minister for Information and Communications for Kenya.

I was truly inspired by the work that my fellow panelists are doing to enable consumers across the world to access and use the Internet as never before. That is where consumer empowerment begins. We talked about new fiber optic cables that are providing Kenyans with high-speed Internet access for the first time, mobile banking that gives farmers and small businessmen in developing countries access to new commerce tools even if they don’t have a bank account, digital citizenship and safety in a world of distributed devices in the hands of young people, and the idea of self-regulatory models of governance in privacy that enable global standards that move at the speed of the Internet.

Since the Internet is truly global, I was asked about the challenges of applying a patchwork of global and even state standards to services that we provide to Yahoo!’s 500 million users around the world. I indicated that it is, indeed, hard to do and short of a miraculous global regulatory order appearing one day (think Star Trek), this will continue to be a challenge for global companies. This is why we prefer a self-regulatory model whenever possible. It’s nimble, responsive, and allows us to create a consistent, portable, and global standard. I strongly believe there is evidence to support that self-regulation can work. One of our own examples is Yahoo!’s data retention policy move from holding identifiable log file data for 13 months down to 90 days for most log file data. Such a dramatic change to minimize how long we hold identifiable data is evidence of how self-regulation helps drive innovation at a rapid pace. If a law had been passed to set a 13 month standard, it’s not at all certain that companies would be motivated to move more aggressively. This is not just self-regulation, but positive competition within the industry. In the end, consumers win.

As the title of the panel says, it is all about consumer empowerment. Giving consumers access to information, means of communication, education on how to use these powerful tools, and portable controls that help them manage safety and privacy are all part of our mission at Yahoo!.

Anne Toth
VP Global Policy and Head of Privacy
Yahoo!